Disclaimer

The following is an approximation of the Limited Warranty that comes with each new DAHON Product, 

but this online version is intended only for general reference, and DAHON does not guarantee its accuracy or completeness. 

For the actual warranty terms that apply to your product, please consult the written materials that accompany your DAHON purchase.

Scheduled Maintenance

Proper care of your DAHON bicycle requires regular maintenance, inspection, and adjustment.
New bicycles must be assembled and adjusted by an authorized DAHON reseller.Upon every ride, DAHON bicycles should be inspected for properly tensioned folding latches, free play, as well as changes in ride quality. Any change should be checked and adjusted before riding. If you are unsure about the function or use of your DAHON bicycle, return to your authorized DAHON reseller for instruction. This includes folding, unfolding, adjustment, shifting, and braking.

3 months after purchase

Your DAHON bicycle must be returned to your original authorized DAHON reseller for inspection and adjustment.

Yearly maintenance

Annual maintenance at the bicycle owner’s expense is required. A claim may not be considered without proper maintenance records.

DAHON Limited Warranty

• We warrant our bicycle frames, handle posts and rigid forks to be free of defects in materials and workmanship for a period of 5 years. In addition we warrant all non-wear components for a period of 3 months. Certain individual component warranties and local law may supersede this warranty policy.
• This warranty is limited to the repair or replacement of a defective frame, handlepost, fork or component, and is the sole remedy of the warranty. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. This warranty only covers DAHON bicycles sold through authorized DAHON resellers, and maintained per the Scheduled
  Maintenance explained above. Any replacement item is covered by the original warranty term, being from the purchase date of the complete bicycle.
• Your warranty does not cover normal wear and tear, abuse, stunt riding, commercial use, improper assembly or maintenance, installation of parts or accessories not originally intended or compatible, installation of power systems such as engines or electric motors, damage due to accident, weather or neglect, or modification of the bicycle.
• A defect in material or workmanship is defined as; “A flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design”. This warranty implies no strength or fatigue value beyond regional government standards. This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits.
• Wear items are defined as; (not covered by warranty) Brake lever, brake, brake disc, brake system, bottom bracket, saddle, pedal kickstand, mudguard support brackets, rack and reflectors, chain guard, chain, sprockets, chainwheels, rear freewheel, chain quick link, rim, spokes (steel), spoke nipples, tire, inner tube, rim tape, luggage straps, washers, suspension fork boots, grip sleeves,handlebar tape, brake pads, seatpost, pump seatpost cap, safety latch, safety latch pin, magnetic latch hook, bulbs, batteries, rubber caps for stands, cable housings and inner cables. All plastic components on this bike are excluded from warranty coverage. Rust on metal components is also not covered under warranty.

WARRANTY REGISTRATION

Extended warranty registration applies exclusively to official direct-sale orders placed on our website, starting from June 2026. The original purchaser must register the bicycle on DAHON official website within 30 days of purchase to qualify.
If not registered, only the standard warranty periods apply.

■ FRAME & STRUCTURAL COMPONENTS
Coverage: Frame set, front fork, handlepost, folding hinge, stem, and components directly welded to the handlepost.
Standard (non-carbon, non-e-bike): 5 Years. → Extend to 10 Years with registration.
E-bike: 1-2 Years. → Extend to 2 Years with registration.
Carbon: 5 years (no extension).

■ E-BIKE ELECTRICAL SYSTEM
Standard: 0.5-2 Year  →  Extended: 2 Years (with registration)
• Motor, battery pack, controller, display, sensors, charger.
• Battery-Specific Terms:
- 1~6 months: Replace with new battery if capacity <60% or a performance fault occurs.
- 6~24 months: Replace/repair battery if capacity <45% or a performance fault occurs.

■ SELECTED COMPONENTS
Standard: 3 Months  →  Extended: 1 Year (with registration)
• Frame folding quick release (lever, adjusting screw, link pin, threaded pin, slotted pin)
• Handlepost folding quick release (lever, quick-release clamp, adjusting screw, hinge pin)
• Folding stem (lever, adjusting screw, VRO clamp, top cap)
• Seatpost (saddle rail clamp, saddle clamp, seatpost pump)
• Disc brake (mounting bracket)
• Drivetrain (hub, shifter, rear derailleur, front derailleur, rear derailleur hanger, crank arms excluding chainrings)
• Lights excluding bulbs (Valo dynamo light, Valo battery light, rear rack light, tail light)
• Handlebar and headset

■ ACCESSORIES
Standard: 1 Months  →  Extended: 1 Year (with registration)

Exclusions

All damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than normal and ordinary use of the bicycle.All damage resulting from off-road or stunt riding, multiple passengers, or cargo hauling.Any paint damage, rust, or modifications made to the bicycle.

DAHON bicycles sold in mainland China fall under a separate policy which is non-transferable outside of mainland China.E-bike warranties vary by model.

What Items are Required for After Service?

1) Photo of the bicycle as a whole
2) Photos of frame number (on bottom bracket or head tube)
3)Photos of broken parts from different angles, or videos if it is a functional failure
4) Photos of the carton, outside and inside (to check if damage is due to shipment or bad packaging)
5) Warranty Card, purchase bill or receipt.

6) For motor, battery, or display faults: provide the relevant batch number.

If DAHON agents do not accept your warranty claim because you are unable to provide the relevant information mentioned above, please send an email to support@dahon.com

All claims are subject to assessment by DAHON. Warranty replacement will not be given for components not returned (if requested) to DAHON.

The consumer should be aware that bicycle specifications may be subject to change without notice.

NOTE: This warranty does not affect the statutory rights of the consumer. Where applicable, local laws take precedent over this warranty contract.